Data Services

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Businesses who grow beyond a location or require physical sites in multiple

places need to maintain a single 'look and feel' for their customers who contact them by phone and maintain standard communication practices for their staff across multiple geographies.

Add to that the need to control communication costs and you have a strong case for an IP-PBX with Voice over IP solution.

Compu-Phone offers solutions that unite your multiple locations with a single point of administration and provides graphical user interfaces that allow store and forward of voicemails, faxes, emails and corporate-only instant messaging across the larger organization.

Calls can be transferred, conferenced, picked or parked across locations, as well. From a glance, at their desktop PC, Netphone allows workers in any part of the organization to see a colleague's status, be it-- "available", "do not disturb", "in a meeting'", "out of the office", "on vacation" or in another custom state. These "personal status" settings also govern greetings and prompts that play and call routing so employees can direct calls to land where they want, when they're available with the understanding that a missed call is a missed opportunity.

What will a Toshiba IP-PBX do for your multi-site business?

• Simplify and consolidate multisite management
• Have multisite distributed call centers & workgroups
• Communicate as if everyone was in the same location
• Enhance employee productivity across locations

How will a Toshiba IP-PBX enhance employee productivity?

• Help your customers reach the right person the first time
• Unified dialing plan across all locations
• Shared Operators / Receptionist across multiple locations
• Shared Holiday / Business Hour Schedules

Voice over Internet Protocol (VoIP) is the ability to pass telephone voice over Local Area Networks, Wide Area Networks and the Internet.  VoIP offers reduced costs for installation and maintenance of phone equipment.  It also enables you to seamlessly provide telephone coverage to remote locations and home offices at a fraction of the cost of provisioning dedicated lines or tie lines.  In addition, VoIP providers and private networks also offer opportunities to reduce communication costs by consolidating phone lines and bypassing tolls.

The key to the successful implementation of VoIP is successful converged communications on the data network.  A thorough understanding of each element of the data infrastructure and applications must be in place to implement a successful VoIP solution.  When implemented properly, there is no noticeable change in voice quality or the speed in placing calls.  However, there is perpetual good news in reduced cost of operations and support.
With its best-in-class IP telephony and feature-rich functionality, Compu-Phone together with Toshiba CIX phone systems unlocks the hidden potential in your communication system, helping your people and your business work more responsively, productively and profitably.