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Frequently Asked Questions |
| How do I change my personal greeting? |
How do I change the company greeting? |
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| How do I shut off the Msg light (when there is no message or it calls another extension)? |
How do I change the time and/or date? |
- Intercom
- #409
- Spkr
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| Conference Call |
Transfer Call Direct to Voice Mail |
- Dial telephone number (wait for outside party to pick up)
- Cnf/Trn
- Pick up second Party or take another line and dial out or call another extension
- Cnf/Trn
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- Cnf/Trn
- #407
- Enter Extension/Mailbox number
- Press #
Example: To transfer direct to mailbox 205 – Cnf/Trn #407 205 #
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| To Adjust The Volume |
To Use Call History (if applicable) |
- Ring – Hold the volume key up or down while your phone is idle.
- Speaker – Press speaker and hold the volume key up or down.
- Ear Piece –Handset is out of the cradle; hold the volume key up or down.
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| To Call Forward All Calls |
To Cancel Call Forwarding |
- #6011 (or press your Call Forward Button).
- Enter the destination (extension, 9 + phone number, or mailbox).
- Spkr
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- #6051
- Spkr (or press your Call Forward Cancel Button).
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| Three Ways To Access Your VoiceMail |
My IP phone is not working? |
- From Your Own Phone:
- Dial 850, 750, or 0.
- Enter security code.
- From Another Phone:
- Dial 850, 750, or 0.
- Press #
- Press *
- Enter mailbox number (extension).
- Enter security code.
- From Outside of the Office
- Someone Answers Phone
- Have them transfer you into voicemail.
- Press * (when voice mail answers).
- Enter mailbox number (extension).
- Enter security code
- Dial Direct Inward Dial
- Press * (when voice mail answers).
- Enter mailbox number (extension).
- Enter security code.
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- See the downloads section of our website for instructions for your phone system. Note that IP phones will not work off wireless routers.
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